Your order will arrive

• Netherlands: within 24 hours
• Belgium: within 24 hours
• Germany: 1-2 business days
• Spain: 4-6 business days
• France: 4-6 business days

Is your order not delivered within 5 days of the expected date, don't worry just contact help@hifloss.com so we will provide you with the best solution.

If you want to return your order it's possible within 30 days, for more details check our return policy page.

If you have questions or suggestions, just contact help@hifloss.com.

If you place your order before 10 p.m. (on business days), we strive to ship your order the same day. Your order will then be delivered within 2 days with PostNL. If it is not possible to send your package the same day, your package will be shipped the nextBusiness day via PostNL. You will therefore always receive your order (onBusiness days) within two days. 

If your order has not been delivered within 5 days of the expected delivery date, we’re here to help. Just contact help@hifloss.com.